Specialist - Help Desk Executive (Hyderabad)

Specialist - Help Desk Executive (Hyderabad)

06 Sep
|
IFF
|
Hyderabad

06 Sep

IFF

Hyderabad

Job Summary

Are you passionate about service excellence? Would you love to work for a global organization that is doing more positive for people and planet?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.

The role is based in Hyderabad, India(hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference
- Manage the end-to-end Accounts Payable cycle in SAP, ensuring accurate and timely invoice processing.
- Serve as the primary point of contact for vendors, resolving queries related to payments, invoices, and account status through phone, email, and helpdesk systems.
- Monitor daily email inflow, meet SLA commitments,



and maintain high accuracy standards for invoice processing and query resolution within agreed turnaround times.
- Process supplier invoices by validating and matching invoices against purchase orders and supporting documentation.
- Reconcile supplier statements, identify discrepancies, and drive timely resolution.
- Investigate and resolve payment-related issues by collaborating with internal stakeholders across Procurement, Finance, and Operations.
- Maintain accurate records of supplier interactions and transactions while ensuring compliance with company policies and procedures.
- Support compliance with internal controls, audit requirements, and regulatory standards.
- Contribute to process improvements, automation initiatives, and operational excellence programs to enhance efficiency and effectiveness.
- Document and maintain standard operating procedures, policies, and process manuals while communicating updates across the AP function.

What Makes You the Right Fit?
- Bach

📌 Specialist - Help Desk Executive (Hyderabad)
🏢 IFF
📍 Hyderabad

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