BIRLA OPUS - JOB DESCRIPTION
MIS SUPPORT
Position Level: Executive Level
Department: Customer Experience - Retailing
Reports To: Head Retailing (Utpal Soni)
Location: Pan India
Employment Type: Full time
Job Purpose
Provide comprehensive management information system support for retail operations including data analysis, performance reporting, dashboard management, and business intelligence services while ensuring accurate data collection
Strategic Context & Scope
Business Impact: MIS support for all retail touchpoints including experience stores and franchise stores with comprehensive data analysis covering sales, operations, and customer metrics.
Core Competencies Required
Data Analytics: Advanced proficiency in data analysis tools, statistical analysis, reporting platforms, and business intelligence software
Retail Operations Understanding: Knowledge of retail performance metrics, sales analysis, inventory management, and store operations analytics
Technology Skills: Expertise in MIS systems, database management, Excel advanced functions, and reporting automation tools




Process Management: Understanding of data collection processes, quality assurance, and systematic reporting methodologies
Key Result Areas & Strategic Accountabilities
1. Retail Performance Analytics & Reporting
- Performance Dashboards: Create and maintain comprehensive performance dashboards covering sales metrics, customer footfall, conversion rates, and operational efficiency across all retail stores
- Sales Analysis: Conduct detailed sales analysis including trend analysis, product performance, seasonal variations, and comparative performance across store formats
- Store Performance Monitoring: Generate regular performance reports comparing individual store performance against targets, benchmarks, and peer stores
- Business Intelligence: Provide actionable insights from retail data to support strategic decision-making and operational improvements

2. Data Management & Quality Assurance
- Data

📌 MIS Executive (Mumbai)
🏢 Financial services
📍 Mumbai