Job Description – Operations Manager (EdTech | US IT Staffing | Corporate IT | Software Development)
Location: Hyderabad, Telangana
Experience: 8 to 15 Years
Position: Operations Manager / Senior Operations Manager
Department
Operations – EdTech, US IT Staffing, Corporate IT Services, Software Development, Data Analytics, HR Operations & Accounts Coordination
Contact Information
Contact Person: Lalitha M
Call/WhatsApp: +91 80195 54888
WhatsApp: (phone hidden)
Email:
[email protected]
[email protected]
Role Overview
We are seeking an experienced, strategic, and execution-focused Operations Manager to lead multi-vertical operations across EdTech, US IT Staffing, Corporate IT, and Software Development environments.
This role demands robust expertise in delivery governance, process optimization, client management, data-driven decision making, and multi-team leadership.
The ideal candidate excels in cross-functional operations, resource planning, performance management, financial oversight, and transformation initiatives.
Key Responsibilities
1. Strategic & Multi-Vertical Operational Leadership
- Drive operations across EdTech, US IT Staffing, Corporate IT service delivery, and Software Development teams.
- Align operational strategies with business goals, client expectations, academic cycles, and staffing timelines.
- Build scalable operating models, improve process maturity, and support organizational growth initiatives.
- Lead automation, digital transformation, and workflow modernization programs.
2. Delivery & Performance Management
- Ensure 98%+ SLA adherence across all projects and delivery streams.
- Oversee software development sprint tracking, QA coordination, backlog grooming, and release planning.
- Manage EdTech delivery including tutoring operations, instructor scheduling, learner support, content workflows, and academic SLAs.
- Supervise US staffing delivery: sourcing, screening, submission quality, interview c
📌 Senior Operations Manager (Hyderabad)
🏢 Galactix Solutions
📍 Hyderabad