Job Description
Job Description: Customer Specialist
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nCompany Overview
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nNetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we are committed to delivering innovative solutions and exceptional value to our clients.
nRole Summary
nWe are seeking a motivated and customer-oriented Customer Contact Representative to join our team in Ahmedabad. This is a full-time, on-site position focused on providing high-quality customer support and ensuring an excellent customer experience.
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nKey Responsibilities
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- Handle customer inquiries and concerns in a professional, courteous, and empathetic mannern
- Resolve customer issues efficiently to ensure high levels of customer satisfactionn
- Build and maintain strong, positive relationships with customersn
- Support the team in improving customer service processes and service qualityn




- Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.n

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nRequired Qualifications
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- Excellent communication and interpersonal skillsn
- Strong problem-solving and multitasking abilitiesn
- Patient, positive, and detail-oriented attituden
- Prior customer service experience is an added advantagen
- Fluency in multiple languages is a plusn
- Minimum qualification: High school diploma or equivalentn

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nSalary & Benefits
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- CTC: ₹25,000 – ₹38,000 per monthn
- Night Shift Allowance: Additional compensation for hours worked beyond 40 hours per weekn

nPerks & Facilities
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- Complimentary meals during shiftsn
- Cab facility available between 9:00 PM and 6:00 AMn
- Temporary accommodation provided for 5 days for relocated candidatesn
- Travel tickets provided from your location to Ahmedabadn

nJob Type
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- Full timen

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nContact:
nHR Team – Simran
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📌 Customer Service Specialist (Pragpura)
🏢 NETRTECH SOLUTIONS
📍 Pragpura