07 Sep
|
Artech
|
Bengaluru
Job Description
Job Title: IT Service Desk Analyst
nExperience: 6 months – 2 Years
nLocation: Bangalore / Hyderabad
nShift: Rotational Shifts
nCab Facility: Available
n
nKey Requirements
n
- n
- Solid knowledge of computer hardware, software, applications, operating systems, and basic networking.n
- Excellent communication and customer service skills.n
- ITIL certification preferred.n
- Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence.n
- Ability to resolve issues remotely and escalate complex incidents when required.n
nExperience with knowledge base and ticket documentation.
📌 Information Technology Support Specialist (Bengaluru)
🏢 Artech
📍 Bengaluru