Job Description
Role: Plant Support / Application Support Engineer_ Hyderabad Location
nLocation : Hyderabad
n

nJob Description:
n
- n
- Handling escalated calls and critical tasks like Backup & restore and maintain the log book of every incidentn
- Perform SOP based activities including App support, User and Access Management, Backup and Restoration, Date and Time Check, Windows Controller Checks, Pre-emptive Maintenance Checks etc.n
- Handle escalated plant support issues.n
- Coordinate plant IT projects and initiatives.n
- Conduct regular inspections of plant IT facilities.n
- Having prior experience in pharma applicationn
- Develop and update plant support documentation.n
- Exp into GxPn
- OS Installation.n
- OS Trouble shooting, Hardware Trouble shooting.n
- User accounts creation, maintance and password recovery.n
- Maintain Network and trouble shooting.n
- Sharing and security.n
- Remote Assistance & Remote Desktop.n
- Adding System into Domain.n




- User id creation ,modification ,disable as per 21CFR in different applications like Zenon , Visual .n
- Installing , Configuring ,Troubleshooting the printer in Zenon,Visual and other applications.n
- Having experience the take backups in Zenon ,Visual, simatic wincc runtime , kilian HMI, Hata indusoft ,Ecostructure ,Lin mot talk.n
- Configuring the outlook and troubleshooting outlook related issues.n
- Troubleshooting the communication related issues in Production & Packing equipment’s.n
- Having experience on Sato and tsc printer installation in network local level and trouble shooting.n
- User id creation ,modification ,disable processes as per 21CFR which are used in packing like pharma pack,Jekson ,SPAN,Retrack communication & BPO application.n
- Taking the manual backup and Restore & Review the data as per periodic schedule and Adhoc.n
- Supporting and coordinating with vendors to resolve the issues in applications.n

📌 Plant Support Engineer (Hyderabad)
🏢 Globex Digital
📍 Hyderabad