07 Sep
|
Clari5 - A Perfios
|
India
07 Sep
Clari5 - A Perfios
India
About Clari5:
Clari5 is a technology company that specializes in providing real-time intelligence and analytics
solutions primarily for the banking and financial services sector. They use AI & ML to help
organizations detect and prevent fraud, enhance customer engagement, and improve
operational efficiency.
Position Overview
We seek an exceptional Strategic Customer Success Manager to serve as the strategic architect and trusted advisor for our enterprise banking clients leveraging our market-leading Fraud, Risk, Cybercrime, and Anti-Money Laundering (AML) solutions . This role transcends traditional account management, positioning you as a strategic partner who ensures maximum value realization, drives measurable business outcomes, and identifies high-impact expansion opportunities within mission-critical financial services environments.
You will be accountable for stewarding relationships with C-suite executives, operationalizing success strategies that directly impact regulatory compliance and fraud mitigation,
and systematically cultivating account expansion through deep business acumen and consultative expertise. This is a high-visibility role requiring sophisticated risk intelligence, executive presence, and a demonstrated track record of driving Net Revenue Retention (NRR) and customer success metrics in complex, regulated financial institutions.
Key Responsibilities
- Strategic Account Stewardship & Executive Engagement
- Develop and maintain strategic relationships with C-suite and executive stakeholders (Chief Risk Officer, Chief Compliance Officer, Chief Information Security Officer, CFO) to ensure deep alignment on compliance objectives, risk mitigation priorities, and business value.
- Lead high-impact Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) that showcase measurable value delivery, compliance improvements, regulatory perks, and strategic recommendations for enhanced solution leverage.
- Act as the customer's strategi
📌 Customer Success Manager (India)
🏢 Clari5 - A Perfios
📍 India