07 Sep
|
DBS Bank
|
Mumbai
Job Purpose
The Senior Product Manager for Commercial Cards will be responsible for strategic development in form of the build from scratch in terms of product, customer journey, technology, management, and growth of DBS's Commercial Cards product portfolio within the agile Indian market. This role involves driving product innovation, enhancing customer experience, ensuring market competitiveness, and achieving business objectives while adhering to Reserve Bank of India (RBI) guidelines. The ideal candidate will possess a deep understanding of the Indian commercial cards landscape, including emerging payment trends like UPI, strong analytical skills, and a proven track record in product lifecycle management within the Indian financial services industry.
Key Accountabilities
- Product Strategy & Roadmap: Develop and execute a comprehensive product strategy and roadmap for Commercial Cards in India, aligning with the bank's overall business goals, market trends, and RBI's directives on card issuance and conduct of business.
- Product Development & Enhancement:
Lead the end-to-end product development lifecycle, from conceptualization and business case creation to launch and post-launch performance monitoring for new and enhanced commercial card products, considering specific Indian market needs and regulatory requirements. This includes features like online, NFC, and international transaction controls as per RBI mandates.
- Market Competitiveness & Customer Experience: Continuously monitor market trends, competitor offerings from other Indian private banks (e.g., ICICI Bank, HDFC Bank, Axis Bank), and customer feedback to ensure commercial card products remain competitive and deliver a superior customer experience, potentially integrating with indigenous payment systems like RuPay.
- Revenue Growth & Profitability: Drive the revenue growth and profitability of the commercial cards portfolio through effective pricing strategies, usage initiatives, and targeted campaig
📌 Assistant Vice Precident, Specialist, Product Manager (Mumbai)
🏢 DBS Bank
📍 Mumbai