Job Title: IT Operations Supervisor

You will be responsible for managing day-to-day IT operations on the floor. You will lead a team and ensure IT equipment like laptops, keyboards, and accessories are available, moved safely, and tracked correctly.

Key Responsibilities

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Manage and guide a team of service executives on daily activities.

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Plan shifts, assign work, and ensure tasks are completed on time.

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Handle first-level team issues and grievances and escalate when required.

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Ensure IT vending machines are refilled daily without stock shortages.

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Supervise safe movement of IT equipment between floors using service lifts.

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Ensure all equipment movements have proper gate passes and invoices.

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Maintain the IT storeroom in a clean, organized, and well-tagged condition.

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Oversee unpacking of new stock and segregation of e-waste.

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Share daily updates with management on completed and pending work.

What We Are Looking For

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5+ years of experience in logistics, warehouse, facility operations, or IT coordination.

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Experience managing on-ground teams and daily operations.

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Hands-on experience in rostering, shift planning, and manpower allocation.

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Ability to handle people issues, basic grievances, and attendance management.

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Basic computer knowledge (email, Excel, tracking tools).

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Willingness to work flexible hours or weekends during peak periods.

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Solid sense of ownership, accuracy, and discipline.

📌 IT Operations Supervisor (Hyderabad)
🏢 Trigent Software
📍 Hyderabad