Position Dossier – Senior Software Engineer
About Us
Omega Healthcare Management Services® (Omega Healthcare) is an AI-driven healthcare solutions company that partners across the healthcare ecosystem to deliver breakthrough results by reimagining and elevating revenue operations.
With a strong global presence spanning four countries, our team of 30,000+ dedicated professionals collaborate with hospitals, physician groups, and healthcare providers to streamline operations, improve financial performance and elevate patient care outcomes.
We combine our deep domain expertise, advanced technology, and a customer-centric approach in delivering cutting-edge and scalable healthcare support solutions.
Position Title: Senior Software Engineer
Department: Engineering & Technology | Function: AI/ML Platform Engineering
Role Summary
The Senior Software Engineer is a hands-on technical expert responsible for designing, developing, fine-tuning, and evaluating advanced Machine Learning (ML), Deep Learning (DL), Small Language Models (SLMs), and complex Retrieval-Augmented Generation (RAG)
architectures. This role focuses on translating enterprise data into measurable business impact by building robust hybrid retrieval pipelines (including GraphRAG), developing agentic scaffolding (harness engineering), and operationalizing state-of-the-art AI research into reliable production systems.
Key Responsibilities
- RAG & GraphRAG Architecture: Design and optimize advanced retrieval pipelines. Move beyond basic vector search by implementing GraphRAG: extracting entities/relationships into knowledge graphs (e.g., Neo4j), applying community detection algorithms, and enabling map-reduce summarization for corpus-wide reasoning and complex multi-hop queries.
- Agent Harness Engineering: Build the critical infrastructure (the "harness") around language models to ensure reliable agentic behavior. Own the execution runtime, including tool routing, short/long-term memory management, state persisten