​Role: HVAC-Datacentre Operations
Location: Hyderabad
Full/ Part time: Full time

About Carrier:

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role:

Seeking an HVAC/Data Center Operations Manager with 8 to 15 years of experience for the Telangana region. This role manages 4 to 5 site engineers to deliver flawless SLA performance with zero escalations across AMC, retrofit,



preventive, and breakdown maintenance contracts with the respective Datacentre Clients. The ideal candidate will conduct monthly/quarterly customer reviews and actively drive revenue generation within the service department related to Datacentres.

Key Roles & Responsibilities:
- Act as key point of contact for Data center customers in the region, ensuring timely resolution of service issues and escalation.
- Manage end -to -end service delivery for assigned HVAC service accounts, including warranty service, annual maintenance contract SLA adherence, operation and maintenance along with break fix contracts.
- Coordinate with internal teams including service engineers, service sales engineers, Quality team and factory, sub-contractors and supply chain.
- Implement best practices in safety, quality and statutory compliance.
- Conduct periodic service reviews and performance meeting with custom

📌 HVAC-Datacenter Operations (Hyderabad)
🏢 Carrier
📍 Hyderabad