Description
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Based on the content shared, here is a professionally structured Job Description (JD) for Cluster Lead that can be used for recruitment, evaluation, or internal role documentation.
Job Description Position Details
Role Title: Cluster Lead
Business Unit: SME
Business Function: Indirect Sales
Department: Generate
Grade/Level: Manager / Senior Manager
Reporting To: DGM - Cluster Unit Head (CA2) / Sales Head
Span of Control
- Geography: Assigned Cluster / Locality
- Direct Reports: 3-5 Direct Sales Team (DST) members
- Indirect Responsibility: 200-500 Affiliate Partners (through Partner Development Managers)

About TTBS
Tata Tele Business Services (TTBS), a part of the prestigious Tata Group, is one of India's leading providers of connectivity and communication solutions for businesses. Its portfolio includes:
- Internet Leased Line (ILL)
- SIP Services
- Managed Wi-Fi
- SD-WAN
- Cloud Communication Solutions
- Security Solutions




- Marketing Solutions

With a solid focus on customer-centricity and innovation, TTBS continues to be a trusted ICT partner for businesses across India.
Purpose of the Role
The Cluster Lead acts as the business owner of a defined micro-market and is responsible for driving customer acquisition, revenue generation, field sales execution, affiliate partner development, and team performance.

The role ensures achievement of:
- New Logo Acquisition targets
- Monthly Recurring Revenue (MRC) targets
- Cluster coverage and market penetration
- Direct Sales Team productivity
- Affiliate partner engagement and contribution

Key Responsibilities 1. Micro-Market Coverage & Execution
- Identify connected buildings and business hubs within the assigned cluster.
- Develop weekly and monthly market coverage plans.
- Drive hyperlocal sales activities to reach SMB prospects.
- Conduct door-to-door and in-building sales visi

📌 Cluster Lead (Navi Mumbai)
🏢 Tata Teleservices
📍 Navi Mumbai