About this role:
Wells Fargo is seeking a...

In this role, you will:
- Support and capture all pertinent information from customers about their claims
- Conduct research and provide updates on status of new and existing claims
- Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
- Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment
- Receive direction from team lead and escalate questions and issues to more experienced roles
- Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers

Required Qualifications:
- 6+ months of customer service support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:




- Experience in customer service support, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:
- Valuable Understanding of charge backs and Frauds that prevail in Banking industry
- Excellent communication and Excel skills.

Job Expectations:
- Candidate with 6+ months experience in Fraud and chargeback claims

Posting End Date:

6 Sep 2026*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a

📌 Associate Fraud (Bengaluru)
🏢 WELLS FARGO BANK
📍 Bengaluru