Job Description We’re Hiring | Executive / Senior Executive – Loan Operations
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n Location: Domlur, Bengaluru
n Experience: 1–3 Years
n Company: Unacademy
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nWe’re looking for a detail-oriented and proactive professional to join our Loan Operations team and drive smooth, timely processing of loan cases.
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n What You’ll Do:
n• Manage daily loan cases and ensure processing within defined TATs
n• Coordinate with lenders & Sales Teams for smooth application closure
n• Track pending cases, identify bottlenecks & drive resolutions
n• Handle loan-related escalations and customer/learner concerns
n• Support Sales Teams with rejected/non-approved cases and payment failures
n• Ensure adherence to SOPs, processes & compliance requirements




n• Identify potential mis-selling/non-compliance cases and escalate appropriately
n• Work with stakeholders to improve the overall loan journey
n• Coordinate on course/goal mapping and re-mapping on loan forms
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n What We’re Looking For:
n• 1–3 years of experience in loan processing/operations
n• Solid command of Hindi & English
n• Excellent written English communication
n• Strong coordination, problem-solving & communication skills
n• Ability to manage multiple cases and escalations within strict TATs
n• Comfortable working in a fast-paced, target-driven environment
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n Interested?
nShare your updated CV at
n Contact: (phone hidden)
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📌 Executive (Bengaluru)
🏢 Unacademy
📍 Bengaluru