Job Description
About Frido
nFrido is a recent-age Indian D2C brand revolutionizing the way people experience mobility and comfort — from electric wheelchairs and scooters to ergonomic seating solutions and wellness-driven lifestyle products. At Frido Mobility, we are building accessible, design-first products that enable independence and wellbeing.
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n Position: Inside Sales Executive
n Department: Mobility & Wellness
n Location: Pune (On-site)
n Working Days: 6 days a week (Rotational week-offs)
n Shift Timing: (Day Shifts)
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n Role Overview
nAs an Inside Sales Executive at Frido Mobility, you will play a key role in driving sales conversions for our mobility products. You will handle inbound and outbound leads, understand customer needs, provide tailored product recommendations, and ensure a smooth buying experience from inquiry to order closure.
nThis role demands excellent communication, empathy, and strong product understanding, as you’ll be assisting B2C customers (individual buyers).
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n Key Responsibilities
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- Handle daily inbound and outbound calls,



WhatsApp, and email inquiries from leads generated via ads, website, and marketplaces.n
- Understand customer requirements, identify pain points, and recommend the right Frido product (wheelchair, scooter, etc.) accordingly.n
- Share product videos, brochures, and quotations with customers to aid decision-making.n
- Maintain and update lead details, follow-ups, and sales status in CRM tools (LeadSquared / Gorgias / Google Sheets).n
- Follow a structured sales call process — discovery, pitch, demo, objection handling, and closure.n
- Coordinate with operations and logistics teams to ensure timely delivery and customer satisfaction.n
- Achieve daily/weekly/monthly revenue and conversion targets.n
- Maintain professionalism and empathy in every customer interaction.n

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n Skills & Competencies
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- Strong communication skills (English & Hindi mandatory; regional languages are a plus

📌 Inside Sales Executive (Pune)
🏢 Frido
📍 Pune