Positive Communication and Presentation Skills
Good knowledge of Geography of Respective Job Location
Basic understanding of financials
Behavioral Competencies
Customer Focus, Integrity
Bias for Action and Urgency, Dramatic Growth
Hard Work and Detail Orientation
Responsibilities
Job Responsibilities:
Financial
Should focus on the acquisition of FPO clients.
New client acquisition through direct marketing activities
Execution of marketing activities for lead generation
Should focus on Direct Sourcing and Branch banking for acquisition. Third party sourcing thru bank's authorized referrals should be minimum.
Responsible for first level of due diligence and creditworthiness check of customers
Respond to and follow up sales enquiries by telephone,
and personal visits
Conversion of prospect into a customer by constant customer engagement and execution of documents
Customer awareness calling and personal visits for collections
Achievement of assigned monthly disbursement targets at desired IRR .
Non-Financial Responsibilities
Co-ordination for clearance of pendency of files logged in system for smooth sanction and disbursement within defined TAT
Regular monitoring of all accounts for early warning mechanism
Relationship management with existing customer for retention and customer delight
Compliance & Risk Responsibilities
Authentication documents through Original Seen and Verified of KYC and Financial Documents
Responsible for Early Delinquency and Nos Starter cases
Prompt reporting of any adverse information on the client
Good housekeeping that is timely resolution of PDD & OTC
📌 Relationship Officer FPO (Rajkot)
🏢 AU Small Finance Bank
📍 Rajkot
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