Group Company: AU Small Finance Bank Limited

Designation: Senior Relationship Manager Home Loan

Office Location:

Position description: Handling delinquent accounts, managing bucket-collections as per line of business

Primary Responsibilities

1. Understand and align with the company’s core business philosophy, methodology, and product-pricing strategy. 2. Identify and assess potential business opportunities within the designated market. 3. Generate qualified business leads through various sourcing channels such as OEM exchange outlets, used vehicle dealers, commercial associates, and referrals. 4. Achieve monthly, quarterly, and annual volume and value targets as per defined performance metrics. 5. Assess customer profiles, collect and validate documentation, and recommend proposals for credit approval. 6. Ensure the empanelment and regular servicing of sourcing channels to maintain a steady flow of business. 7. Prospect and convert both new and existing customers to generate incremental sales. 8.



Maintain and manage relationships with all sourcing channels to sustain business generation. 9. Ensure timely collection of post-disbursement documents and monitor deferrals to minimize operational risks. 10. Responsible for collections during the initial six months from self-sourced customers to ensure healthy portfolio performance. 11. Conduct asset verification and track early default or non-starter cases for appropriate action. 12. Meet individual business thresholds and targets consistently on a monthly basis. 13. Deliver timely and efficient customer service, fostering strong relationships to promote repeat and referral business.

Additional Responsibilities

1. Execute the company's product and pricing strategy effectively in day-to-day operations. 2. Build and maintain solid relationships with sourcing partners including dealers, commercial associates, and referral agents. 3. Provide prompt and professional responses to customer service requests and ensure hig

📌 Senior Relationship Manager Home Loan (Hasanparthy)
🏢 AU Small Finance Bank
📍 Hasanparthy