Group Company: AU Small Finance Bank Limited

Designation: Senior Bank Officer - MFIB - Sales & Services

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred
*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking an experienced and agile professional to lead and manage sales and service operations within the Microfinance and Inclusive Banking (MFIB) segment.



This role demands a strategic thinker with a deep understanding of financial products tailored for underserved markets, exceptional client relationship management skills, and the ability to drive business growth while ensuring compliance with regulatory standards. The ideal candidate will play a pivotal role in expanding the bank's footprint in the microfinance sector by delivering superior customer service, mentoring sales teams, and implementing innovative sales strategies aligned with the bank’s vision of financial inclusion.

Responsibilities:-

Develop and execute comprehensive sales strategies to achieve business targets in the microfinance and inclusive banking segment.
Lead, mentor, and motivate the sales and service teams to enhance productivity and ensure high-quality customer engagement.
Manage key client relationships, ensuring personalized service delivery and prompt resolution of customer queries and issues.
Analyze market t

📌 Senior Bank Officer (Madathukulam)
🏢 AU Small Finance Bank
📍 Madathukulam