POSITION SUMMARY
We are looking for a Senior Professional Services Manager to oversee all incremental development initiatives and delivery for our key enterprise clients. You will oversee two teams: an Enterprise product and engineering team, responsible for building additional product features for our clients; and a Professional Services team developing custom solutions. You will be accountable for alignment of both teams with our Professional Services core missions:
- Maximizing the value of incremental development work for our most important clients
- Measuring and articulating that value
- Measuring and maximizing the ROI of this work for Helpshift
You will be the business lead for the team, working cross functionally with - Customer Success,
📌 Sr. Manager for Enterprise Delivery (Pune)
🏢 Helpshift
📍 Pune
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