TCS IS Hiring for SD (Chennai)

TCS IS Hiring for SD (Chennai)

07 Sep
|
Tata Consultancy Services
|
Chennai

07 Sep

Tata Consultancy Services

Chennai

Job Description Location- Chennai EXP-2-5 yrs Skill-SD Responsibilities Serve as the first point of contact for all IT service requests and incidents via phone, email, or ticketing system Provide Level 1 support for hardware, software, network, and application issues Log, categorize, and prioritize incidents and service requests in the ticketing system Troubleshoot and resolve common technical issues in a timely manner Escalate complex incidents to Level 2/3 support teams as needed Monitor ticket queues to ensure SLA compliance Assist in user

📌 TCS IS Hiring for SD (Chennai)
🏢 Tata Consultancy Services
📍 Chennai

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