Program Coordinator — AI & Delivery
Delivery • Client Coordination • Requirement Management
Company: Allsec AI
Location: Chennai (Hybrid)
Website: www.allsec.ai
Engagement Type: Full-Time | Early-Stage Start-up

About Allsec AI
Allsec AI is an AI-native, digital-first, omni-channel CX managed services company. We help enterprises unlock scalable, effective, and real-time customer experience operations through agentic AI, intelligent workflows, and automation. We are redefining outsourcing by delivering packaged, outcome-led services that eliminate traditional contact centre inefficiencies.

About This Role
As Program Coordinator — AI & Delivery, you will sit at the intersection of client delivery, engineering execution, and stakeholder communication. You will take client inputs and translate them into structured, actionable briefs for the engineering team. You will manage delivery timelines, track progress, and ensure nothing falls through the gap between a conversation and an execution.




You will report directly to the CEO and work closely with the Principal Engineer on a day-to-day basis.
This is not a coordination role. It is an ownership role. If something is unclear, you clarify it. If something is at risk, you flag it. If something is falling behind, you fix it or escalate it, before anyone has to ask.

Key Responsibilities
Requirement & Client Management
• Own the end-to-end process of translating client inputs into structured, actionable requirements for the engineering team
• Run or support requirement gathering conversations with clients — ask the right questions, document precisely, and eliminate ambiguity before it reaches engineering
• Maintain a living requirements log that serves as the single source of truth for the tech team, sales team, and leadership
• Manage client communication on delivery timelines, progress, and changes — proactively, not reactively
• Coordinate with clients on feedback, UAT, and sign-off for deliverables
Engineering Coordinat

📌 Program Coordinator — AI (Chennai)
🏢 Allsec AI
📍 Chennai