Job Title: Product Support Engineer( L2 ) No of open positions: 1 About Signzy Signzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over 200 APIs, Signzy serves 90 financial institutions globally, including the largest banks in India and a top 3 acquiring bank in the US. We have strong global partnerships, including with Mastercard, and offices in New York and Dubai, serving customers worldwide. Our product team of 120 people is based in Bangalore, building cutting-edge global AI products. Working at Signzy At Signzy, we embrace technology and innovation to develop outstanding products. We're a tech-savvy team backed by investors passionate about creating innovative solutions. Join us and be part of the future of financial services technology Job Description As a Product/Tech Support Engineer at Signzy,



you will play a critical role in ensuring the smooth operation of the system by diagnosing, troubleshooting, and resolving technical issues. This role involves working closely with both internal and external stakeholders to provide high-quality support, ensuring compliance and security in financial transactions. Job Requirements Experience in troubleshooting production issues in SaaS / fintech systems. Strong understanding of REST APIs, request/response handling, and hands-on experience with Postman. Basic knowledge of n8n workflows & JavaScript ( like conditions, functions etc) for debugging. Comfortable working with Linux environments, logs, and basic scripting. Understanding of networking concepts (TCP/UDP, IP whitelisting/blacklisting). Basic exposure to cloud (AWS IAM, S3) and SSL/TLS certificate management. Familiarity with observability tools (Kibana, Grafana, Prometheus) for log and metrics analysis. Solid problem-solving skills and ability to handle c

📌 Product Support Engineer (Karnataka)
🏢 Signzy
📍 Karnataka