Develop a Satisfy Career in Semi/-Voice Operations Job Description/: Responsibilities/: Dual/-Channel Customer Communications/: Conduct targeted outbound and inbound voice contacts for difficult escalations or verification requirements, while managing hybrid workflows by using non/-voice channels as the main resolution tool. Back/-Office Ticket Processing & Resolution/: In compliance with stringent operational Service Level Agreements, evaluate, classify, and handle incoming backend service requests, account modifications, and transaction queries. CRM Documentation & Data Accuracy/: Within Customer Relationship Management platforms, keep accurate, consistent, and audit/-ready records of customer interactions, case histories, transaction references, and resolution procedures. Cross/-Functional Escalation Handling/: Before forwarding tickets to specialised tier/-2 support units or team supervisors,



identify complicated or multi/-tier technical issues and gather thorough background context. Quality of Process and Compliance Adherence/: Make sure that call scripts, documented brand guidelines, data privacy standards, customer verification regulations, and internal quality audit parameters are strictly followed. Experience/: 0 to 3 yrs Education/: Any Basic Degree If Interested Please do Send your CV along with you Informations as below to Mail Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: If applicable Current/Last Drawn Salary Monthly/Annual/: Notice Period/: Warm regards, HR/- Maria

📌 Develop a Satisfy Career in Semi-Voice Operations (Chennai)
🏢 GS Infotech
📍 Chennai