Are you a data leader who wants to reinvent business intelligence around AI, and put that reinvention to work protecting Amazon from fraud and financial loss? Do you want to lead a team that is moving beyond static dashboards to production-grade AI agents that investigate, detect, and act autonomously?

The Fraud Investigations, Recovery and Enforcement (FIRE) team is looking for a Manager, Business Intelligence to lead a team of Business Intelligence Engineers and Data Engineering that owns fraud prevention, detection, and investigation analytics for FinOps. This is not a traditional reporting role. We are transforming BI from a passive, dashboard-centric function into an AI-powered fraud analytics engine, embedding AI in every layer of the stack, and shifting our stakeholders from reading static reports to interacting with active, conversational, and autonomous workflows that surface risk, explain it, and act on it.

You will set the technical and analytical direction for a team that has already delivered multi-agent investigation platforms,



agents that cut per-query handling time by roughly 70%, and a billion-row entity layer that serves as a single source of truth across FIRE's fraud programs. Your mandate is to push this further: make AI the default in reporting, detection, and investigation; convert manual, human-in-the-loop analysis into agentic and self-service workflows; and keep the underlying data platform robust and scalable enough to deploy AI models with confidence.

This is a hands-on leadership role. You will coach BIEs and DE toward high-judgment ownership, partner deeply with Data Science, FinTech, and FinAuto, and work directly with FIRE Investigators and Program Managers to translate ambiguous fraud problems into agentic, measurable solutions. The position is based in Hyderabad and reports to FIRE leadership. The ideal candidate is a Think Big, invent-and-simplify leader who is energized by building AI at the frontier of fraud analytics and by gr

📌 Manager, Business Intelligence, Fraud Investigations, Recovery (Hyderabad)
🏢 Amazon
📍 Hyderabad