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Experience: 5+ yrs

Location: Bengaluru, Karnataka, India

Job Type: Full-time

We are looking for an experienced and hands-on IT Infrastructure Manager to oversee the organisation’s technology infrastructure, IT operations, systems, hardware, software, network, and end-user support.

The ideal candidate will have robust experience managing IT infrastructure and support functions, ensuring high availability, security, reliability, and performance of critical IT systems. The role also involves leading IT support teams, managing vendors, driving infrastructure improvements, and ensuring that technology services effectively support business operations.

Requirements

Key Responsibilities
- Manage and maintain IT infrastructure, including servers, networks, storage, cloud environments, and related systems.
- Ensure high availability, performance, reliability, and security of critical IT infrastructure.
- Plan and execute infrastructure upgrades, expansions, migrations,



and technology refresh initiatives.
- Oversee installation, configuration, maintenance, and lifecycle management of desktops, laptops, servers, printers, and networking equipment.
- Maintain accurate hardware inventories and coordinate procurement, repairs, replacements, and asset lifecycle activities.
- Manage operating systems, enterprise applications, software installations, updates, patches, and licensing compliance.
- Provide IT support for ERP, CRM, business applications, and other enterprise systems.
- Lead troubleshooting of complex hardware, software, network, and infrastructure issues.
- Conduct root-cause analysis and implement preventive and corrective measures to reduce recurring incidents.
- Establish and monitor IT support processes, service levels, incident management, and resolution timelines.
- Lead and mentor IT support and infrastructure teams, allocate responsibilities, and monitor p

📌 IT Manager (Bengaluru)
🏢 Weekday AI
📍 Bengaluru