07 Sep
|
Weekday AI
|
Kolkata
07 Sep
Weekday AI
Kolkata
This role is for one of Weekday’s clients
Salary range: Rs 100000 - Rs 300000 (ie INR 1 - 3 LPA)
Min Experience: 1+ years
Location: West Bengal, India, Kolkata, West Bengal, India
JobType: full-time
We are looking for a proactive and client-focused Client Servicing Executive to join our team. The ideal candidate will be responsible for building and maintaining solid client relationships, coordinating projects from initiation to completion, and ensuring timely and high-quality delivery of client requirements.
The role requires excellent communication, organizational, and problem-solving skills, along with the ability to manage multiple projects and stakeholders simultaneously. The successful candidate will act as a key link between clients and internal teams, ensuring that expectations are clearly understood, deliverables are aligned, and projects progress smoothly.
Requirements
Key Responsibilities
- Develop and maintain strong, professional relationships with existing and prospective clients.
- Act as the primary point of contact for assigned clients and understand their business requirements, expectations, and objectives.
- Coordinate with internal teams to translate client requirements into clear project briefs and actionable deliverables.
- Manage projects from planning and execution through completion, ensuring timelines, quality standards, and client expectations are met.
- Prepare project schedules, track milestones, follow up on deliverables, and communicate progress to clients and relevant internal stakeholders.
- Coordinate with creative, operations, sales, marketing, technology, or other teams as required to ensure smooth project execution.
- Proactively identify potential project delays, client concerns, or operational challenges and work toward timely resolutions.
- Conduct regular client follow-ups and provide updates regarding project status, deliverables, and pending requirements.
- Handle client feedback professionally and coordinate with inte
📌 Client Servicing Executive (Kolkata)
🏢 Weekday AI
📍 Kolkata