Job DescriptionPosition Title: Associate - Student Support Operations
NBusiness Unit: WP International
NExperience: 1+ yrs
NLocation: Marol, Mumbai
NShift Timing: 12:30 PM to 9:30 PM (Mon to Sat)
NAbout the Role
nWeare seeking a Associate - Student Support Operations/Program Coordinator to support the smooth execution and management of programs across multiple stakeholders. The ideal candidate will have strong analytical abilities, excellent communication skills, and a proactive approach to problem-solving. This role requires close collaboration with internal teams, learners, and external partners to ensure seamless program operations and learner experience.
NKey Responsibilities
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- N
- Assist in end-to-end program execution, including scheduling, tracking, and reporting. N
- Coordinate with internal teams, faculty, and external partners to ensure timely delivery of program milestones. N
- Manage learner onboarding, communication,



and engagement throughout the program lifecycle. N
- Collect, analyze, and interpret program-related data to identify trends, gaps, and opportunities for improvement. N
- Act as a primary point of contact for learners and stakeholders, addressing queries promptly. N

nRequirements
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- Bachelor's degreen
- 1–2 years of experience in program coordination, operations, or a similar role N
- Strong analytical skills with proficiency in MS Excel, and basic data interpretation. N
- Excellent verbal and written communication skills with the ability to interact effectively with diverse stakeholders. N
- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously. N
- Ability to work in a fast-paced workplace with minimal supervision. N

📌 Associate - Student Support Operations | Bu: Wp International (Alibag)
🏢 upGrad International
📍 Alibag