Job Description - JCB Service Manager

Position: JCB Service Manager
Location: Mahoba,Jhansi
Department: Service & Maintenance

Job Summary

Key Responsibilities
- Manage complete service operations for JCB machines and construction equipment.
- Diagnose technical faults and ensure timely repair and maintenance.
- Supervise service technicians and workshop staff.
- Provide technical guidance for hydraulic, engine, electrical, and mechanical issues.
- Ensure preventive maintenance schedules are followed properly.
- Handle customer complaints and provide effective service solutions.
- Maintain service records, job cards, and spare parts coordination.
- Ensure minimum machine downtime and high customer satisfaction.
- Coordinate with spare parts and sales departments when required.
- Monitor workshop productivity and service quality standards.

Required Skills & Qualifications
- Positive knowledge of JCB machines and heavy equipment.




- Strong technical understanding of hydraulic systems, engines, electrical systems, and machine diagnostics.
- Experience in construction equipment service management preferred.
- Leadership and team management skills.
- Ability to handle customer communication professionally.
- Basic computer knowledge for service reporting and documentation.

Experience
- Minimum 3-5 years experience in JCB / heavy equipment servicing.

Education
- Diploma / ITI / B.Tech in Mechanical, Automobile, or related field preferred.

Salary
- Salary will be based on experience and technical knowledge.

Additional Requirements
- Problem-solving attitude.
- Ability to work under pressure.
- Field visit capability if required.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

📌 Service Manager (Mahoba)
🏢 Nataraj Mobiles
📍 Mahoba