Key Responsibilities Telecalling Duties
- Make outbound calls to prospective and existing customers.
- Attend inbound calls and respond to customer inquiries professionally.
- Explain company services to customers.
- Follow up on leads, appointments, and customer requests.
- Maintain call records and update customer information in the database.

Front Office Duties
- Welcome and assist visitors, clients, and guests.
- Manage the reception area and ensure a professional environment.
- Schedule appointments and maintain meeting calendars.
- Coordinate with different departments for smooth office operations.
- Maintain visitor logs and basic office records.

Administrative Support
- Perform data entry and filing tasks.
- Prepare reports and maintain documentation.
- Assist management with routine administrative work.
- Support office staff with day-to-day operational requirements.

Required Qualifications
- Higher Secondary (Plus Two)



/ Diploma / Bachelor's Degree preferred.
- Previous experience in telecalling, customer service, or front office operations is an advantage.
- Good communication skills in English and local language(s).
- Pleasant personality and qualified attitude.

Required Skills:
- Excellent verbal and interpersonal communication.
- Customer service orientation.
- Telephone etiquette.
- Time management and multitasking ability.
- Basic computer and data entry skills.
- Problem-solving and organizational skills.

Salary & Benefits
- Salary: As per company standards and experience.
- Performance incentives (if applicable).
- Paid leave and statutory benefits.
- Training and career growth opportunities.

Working Hours: 9.30 AM TO 5.00 PM

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Telecaller Front Office Assistant (Thrissur)
🏢 Aston Academy
📍 Thrissur