Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

About Thermo Fisher:
Position Summary:
The Product Administrator is part of a team which supports the Portfolio Management group (Portfolio Leader, Product Manager, Associate Product Manager) in the delivery of effective, timely and accurate product support to customers/market as well as the effective management & maintenance of product masterdata across the portfolio.

Key Responsibilities:
Masterdata Management
- Ensure consistency, accuracy, and accountability for critical data.
- Manage key sub-streams including master data for Product, Vendor, and Customer.
- Maintain product master data, including current item setups, descriptions, database audits, price updates (buy to list updates including year-end process, with approvals from Product Managers), alternatives, and pack sizes.
- Execute data governance at the local level as defined by Regional/Global Governance strategy.
- Maintain and ensure data consistency across multiple ERPs.




- Execute the product discontinuation process including effective & clear communication internally.

Product Administration
- Manage product extensions in systems, product price changes, product discontinuations, and online SKU extensions.
- Support Product Managers with product queries, including liaising with supplier partners and divisions.
- Provide support for complex quotations and tenders with product coding and alternatives.
- Liaise with sales support to provide timely feedback to external and internal stakeholders.
- Handle Certificates of Analysis (COAs) and quality-related product data and information.
- Manage customer notifications and address product issues.

Digital Product Support & Strategy Implementation
- Maintain the product database and act as the gatekeeper for data integrity across multiple platforms for the end-to-end Product Lifecycle Management process, including ongoing database audits, ensuring professional presentation and easy access to p

📌 Customer Administration Specialist (Bengaluru)
🏢 Thermo Fisher Scientific
📍 Bengaluru