About the Role

This role is best suited for individuals with strong communication skills, a customer-centric approach, and an interest in developing a career in client management and business operations.

Key Responsibilities
- Understand client requirements and provide accurate information regarding the company's services.
- Manage and follow up on leads provided by the organization.
- Address client queries and concerns in a timely and professional manner.
- Maintain accurate records of client interactions and updates in the CRM system.
- Coordinate with internal departments to ensure effective handling of client requirements.
- Build and maintain long-term professional relationships with clients.
- Monitor client engagement and provide regular status updates and reports.
- Ensure a high standard of client satisfaction through effective communication and support.

Required Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-management abilities.




- Good organizational and time-management skills.
- Ability to work in a fast-paced and team-oriented environment.
- Strong problem-solving and coordination skills.

Qualifications:
- Bachelor's or Master's degree in any discipline.

Compensation & Benefits
- Performance-based incentives as per company policy.
- Travelling Allowance as applicable.
- Professional training and skill development opportunities.
- Structured career growth within the organization.
- Supportive and collaborative work environment.

Additional Information
- All leads and client data will be provided by the company.
- The role primarily focuses on client communication, relationship management, and support activities.
- This position offers a fixed salary along with performance-based incentives.

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:
- Cell phone reimbursement

Work Location: In person

📌 Client Support Executive (Mathura)
🏢 Samta Research Alliance
📍 Mathura