To supervise and manage Administrative department functions for seamless Operations.
- To facilitate Patient centered Care and support
- To facilitate process that supports continuous Patient care, better Patient experience and best clinical outcomes
- To lead and guide Team on assigned Administrative functions for the Unit across floors.
- To improve Patient Satisfaction Index
- To supervise and manage day to day Administrative activities for seamless Hospital operations. Supervise Hospital Premises.
- Maintain compliance with the Rules and Regulations of SRH and Established standards recommended for the Department.

Patient Care & Turnaround time
- Accountable for continuous Patient care and multidisciplinary. Evaluate opportunities to enhance Patient experience, care and treatment options.
- To analyze operational framework regarding functional duties responsibilities, facilities, support services. Analyze data.
- Accountable to manage Patient wait time within tat. Analyze data to review time taken for registrations, admissions and discharge process.




- Develop and train team to reduce wait time for Patient’s initial assessment, day care, In-patients, Out-Patient appointments, diagnostics, reassessment consultations and emergency patients.
- Coordinate with medical team for delayed appointments/consultations and support with alternate measures.
- Monitor mechanism for transfer (in and out) or referral patients.
- Facilitate admissions within turnaround time from ER and other units within SRIHER.
- Support VIP patients | sick patients according to their needs/queries.
- Interview and obtain Feedback from Patients. Counsel, address and resolve Patient queries which are within scope. Escalate unresolved issues to respective stakeholders.
- Advocate Patients’ rights and responsibilities and ensure high quality patient centered care is delivered.
- Streamline and initiate process improvements with guidance from respective stakeholders.

Administrative
- To guide team o

📌 Administrative Officer (Porur)
🏢 SRI RAMACHANDRA HOSPITAL
📍 Porur