Initiate outbound calls to drivers with negative/ outstanding balance.
Explain the calculation of the outstanding amount and address related queries effectively.
Ensure meticulous and exact documentation of call records.
Achieve daily and weekly call targets, maintaining a minimum of 120 connected calls per day.
Conduct daily follow-ups with drivers to resolve issues promptly.
Qualifications:
Any diploma or degree will suffice.
Basic computer knowledge is mandatory.