Description
We are seeking a skilled International BPO professional to join our dynamic team in India. The ideal candidate will have a strong background in customer service and the ability to communicate effectively with international clients.
Responsibilities
- Manage international customer queries and provide high-quality service support.
- Communicate effectively with clients via phone, email, and chat.
- Resolve customer issues in a timely manner and escalate as needed.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
Skills and Qualifications
- 1-3 years of experience in a BPO or customer service role.
- Solid communication skills in English; proficiency in additional languages is a plus.
- Excellent problem-solving abilities and attention to detail.
- Familiarity with CRM software and MS Office Suite.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
for more detiles caontact Sudha
📌 International Bpo (Bengaluru)
🏢 Wroots Global Private
📍 Bengaluru
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