ABOUT THE ROLE

The Team Lead - Community is the operational heartbeat of Student Tribe's community function. You will directly manage the Community team along with a rotating cohort of 5-7 interns. You are the person who ensures community strategies actually happen, teams are aligned, students remain deeply engaged, and campus communities stay active and healthy.

This is not a role for someone who just manages. It is for someone who builds systems, drives alignment within the community function, and can hold the Centre while the organization grows outward.

KEY RESPONSIBILITIES:
Strategy & Planning

Define and drive quarterly OKRs for the Community function, ensuring clear alignment with organizational priorities.

Develop and refine the community growth framework, including campus activation strategies, onboarding processes, engagement benchmarks, and progression criteria.

Identify and implement scalable engagement models and operational improvements that enable growth without proportional resource expansion.





Establish a structured weekly review system to monitor key metrics such as community growth, engagement scores (NPS), and participation, for leadership visibility.

Team Leadership & People Management

Conduct regular 1:1s and team meetings to ensure clarity on priorities, progress, and risks.

Lead hiring, onboarding, and development of team members; set performance expectations and conduct structured evaluations.

Act as the escalation point for operational challenges within the community function, ensuring timely resolution of issues.

Community Health & Growth

Define transparent engagement standards to distinguish active and inactive communities, and hold the team accountable to quality metrics beyond community size.

Identify and develop student leaders within communities to build decentralized leadership and sustainable engagement models.

Translate on-ground insights into actionable strategies for programming, event formats, and campaign ideation.

Drive

📌 Community Operations Lead (Hyderabad)
🏢 Student Tribe
📍 Hyderabad