Role & responsibilities
- Define and own the AI/ML vision and roadmap aligned with business objectives and the digital strategy of the insurance organization.
- Lead the design and implementation of ML, deep learning, NLP, and GenAI solutions across core business functions.
- Spearhead use cases such as:
- Intelligent claims adjudication and fraud analytics
- Predictive underwriting and pricing optimization
- Risk scoring and customer lifetime value modeling
- Virtual assistants and GenAI for customer engagement
- OCR/NLP for document automation, NER, Spacey
- Drive adoption of GenAI technologies (e.g., ChatGPT, LLMs, LangChain) in areas like automated policy servicing, chatbots, and document summarization.
- Oversee end-to-end ML lifecycle from problem framing, data preparation, model training, to deployment and monitoring.
- Collaborate with engineering, product, actuarial, and operations teams to embed AI models into digital platforms.
- Establish robust MLOps practices and ensure scalability, reproducibility, and governance of models.




- Evaluate and implement AI platforms and tools (e.g. Vertex AI, AWS Sagemaker, Hugging Face, Databricks).
- Build and lead a team of data scientists, ML engineers, and AI researchers.
- Stay at the forefront of emerging AI trends and regulatory considerations relevant to the insurance industry.

Preferred candidate profile
- Experience in insurance or fintech domain, with a good understanding of insurance workflows and actuarial concepts.
- Exposure to AI productivity tools like Cursor.io, GitHub Copilot, or Chat GPT for enhanced development velocity.
- Strategic thinking combined with the ability to be hands-on when needed.
- Excellent leadership, stakeholder management, and communication skills.
- Robust understanding of data privacy, model fairness, explainability, and regulatory compliance (e.g., IRDAI).
- Bachelors or Masters degree in Computer Science, Data Science, Engineering, or related field (PhD preferred).
- 10+ years

📌 Engineering Manager-AI (Gurugram)
🏢 Care Health Insurance
📍 Gurugram