Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and skilled manner.
- Provide accurate information on products/services to customers through effective communication.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software
- Collaborate with internal teams
📌 Opening For Customer Support Executive (India)
🏢 Vishal Consultants
📍 India
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