Looking for AGM business excellence for Sagility health Hyderabad
Preferably from US Healthcare industry in RCM
Should have Positive exposure to Revenue cycle management.
Job tittle : AGM Process excellence
Reporting to : GM Process excellence
Location : Hyderabad
Working Hours/ Days : 5 Days
Shift : 4 PM 1 Midnight
Team Size : Individual contributor (IC)
Desired skills and qualification :
Must possess a Graduate degree.
- Certified Six Sigma Black Belt from reputed institutes/companies like ASQ, ISI, GE, Genpact or similar: with minimum 6 years of experience in the role of Quality at various levels.
- PMP or Prince2 or similar Project Management certification would be desirable
- ISO 9001, COPC certifications / experience would be desirable

Desired Experience :
- Around 10 to 15 years, with approx. 8+ years of BPO experience
- Prior experience in US healthcare BPO (Provider) is necessary
- Experience/Exposure with the latest automation tools would be an added advantage

Objective and responsibility :
Strategic Thinking : Process Re-engineering
Stakeholder Management :



Client relationships
Margin Optimization : Continuous Improvement
The responsibilities include, but not limited to, the following:
- Facilitate cross-functional teams to identify and implement process improvements that enhance productivity, reduce waste, and improve quality across the business unit.
- Develop and monitor key performance indicators (KPIs) to track the effectiveness of improvement initiatives and identify areas for further enhancement.
- Facilitate Kaizen, Lean, or Six Sigma workshops to drive a culture of continuous improvement and empower employees to contribute to efficiency efforts.
- Collaborate with department heads and management to align improvement projects with strategic goals
- Design and implement standard operating procedures (SOPs) and best practices to ensure consistency and sustainability of improvement efforts.
- Analyse complex data sets to identify trends, root causes of

📌 Assistant general manager process excellence For US Healthcare (Secunderabad)
🏢 Sagility India Private
📍 Secunderabad