Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description:
We are seeking a highly organized and customer-focused Reservations Executive to join our team. As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates.
- Process individual and group reservations accurately and efficiently using hotel reservation systems
- Build and maintain strong relationships with clients, travel agents, and internal departments
- Implement effective selling strategies to optimize occupancy rates and revenue
- Generate and distribute rooming lists, confirmations,



and other reservation-related documents
- Collaborate with other departments to ensure seamless guest experiences
- Monitor and manage reservation releases, cancellations, and modifications
- Stay updated on hotel promotions, packages, and pricing strategies
- Assist in resolving customer inquiries and complaints in a timely and professional manner
- Contribute to the continuous improvement of reservation processes and procedures

Qualifications:
- Minimum of 2 years of experience in a similar role within the hospitality industry
- Proficiency in reservation management systems, preferably Opera or similar platforms
- Strong interpersonal and problem-solving skills with a customer-centric approach
- Excellent communication abilities in English, both verbal and written (additional languages are a plus)
- Demonstrated ability to work efficiently in a fast-paced, detail-oriented setting
- Solid understanding of h

📌 Reservation Executive (Hyderabad)
🏢 Accor
📍 Hyderabad