Role & Responsibilities:
- Handle inbound/outbound customer calls for voice process:
- Provide excellent customer service and resolve customer queries efficiently
- Deliver technical troubleshooting support related to products/services
- Identify opportunities and perform upselling to enhance customer value
- Maintain high levels of customer satisfaction and call quality standards:
- Accurately document customer interactions and resolutions
Perks:
5 Days Working
Cabs available
Pay: ₹35,000.00 per month
Advantages:
- Health insurance
- Paid sick time
- Provident Fund