We are looking for a friendly and proactive Customer Experience Agent to enhance our customer journey by handling client interactions, resolving queries, and ensuring a smooth and positive experience. This role is ideal for freshers who are passionate about customer service and relationship management.
Key Responsibilities
- Ensure a smooth and pleasant experience for all clients
- Address customer concerns and provide timely solutions
- Maintain and update customer records
- Coordinate with internal teams to ensure seamless service delivery
- Assist in managing feedback and improving customer satisfaction
- Build and maintain strong relationships with clients
Requirements:
- Positive communication and interpersonal skills
- Friendly, patient, and customer-focused attitude
- Willingness to learn and grow
- Basic problem-solving ability
- Positive attitude and ability to handle customers professionally
- Basic MS Office knowledge (CRM is a plus)
- Any internship or experience in customer handling is a bonus
Language:
- English (preferred)
Pay: From ₹25,000.00 per month
Work Location: In person
📌 Customer Experience Agent (West Mambalam)
🏢 Saraswathi Catering Services
📍 West Mambalam
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