Product Operations Coordinator - Fintech:
Location: Pune (Work From Office)
Shift Timing: 11 AM to 8 PM
Department: IT & Finance Operations
About the Role
We are looking for a proactive and detail-oriented Product Operations Coordinator to support the execution, coordination, onboarding, and operational activities for Ledger Genie, an AI-driven accounting automation platform.
Key Responsibilities
- Coordinate between Development, QA, Support, Operations, and Management teams
- Track project milestones, pending tasks, ETAs, and issue resolution
- Conduct follow-ups, escalation management, and status reporting
- Prepare MOMs, trackers, dashboards, and operational reports
- Support UAT, release coordination, and workflow validation
- Coordinate client onboarding, implementation, and product demos
- Assist teams in understanding accounting workflows and operational requirements
- Maintain proper documentation, issue logs, and workflow updates
- Gather client feedback and coordinate internally for improvements
Required Skills:
- Good understanding of bookkeeping and accounting concepts
- Knowledge of Cash Basis and Accrual Basis accounting
- Robust coordination, communication, and stakeholder management skills
- Understanding of SaaS/product operations and workflow management
- Basic understanding of SDLC, UAT, and release processes
- Proficiency in Excel, reporting, and tracking tools
- Exposure to automation, APIs, AI tools, Python, or Selenium is an added advantage
Preferred Experience
- 2-5 years of experience in:
- Product Operations
- Fintech/SaaS Coordination
- Accounting/KPO/BPO operations
- Client Onboarding or Implementation Support
Education
- Bachelor’s degree in commerce, Finance, IT, Computer Applications, or related field
- MBA / M.Com / Automation certifications will be an added advantage
Ready to Apply?:
Send your updated resume to our HR team
Why Join IBN Tech?:
More than just a job it’s a mission
Cutting-Edge Tech:
Stay ahead of the curve by
📌 Product Operations Coordinator (Pune)
🏢 IBN
📍 Pune