Dr. Sobti's Dental Care is a leading implant-focused dental practice in Rajouri Garden, West Delhi, with in-house digital dentistry capabilities including CBCT, Intra Oral Scanners, CAD/CAM milling, zirconia fabrication, and advanced implant workflows. We are growing rapidly and looking for a sharp, driven Senior Treatment Coordinator to own the entire patient conversion journey — from first enquiry to confirmed treatment and advance payment.
This is not a receptionist role. You will be the bridge between our clinical team and our patients.
ABOUT THE INCENTIVE
Fixed salary + 2% on all revenue beyond ₹20L/month. A coordinator closing ₹30L/month earns ₹20,000 in incentive on top of fixed pay.
WHAT YOU WILL DO
- Handle all inbound leads — calls, WhatsApp, Instagram DMs, website enquiries — and qualify them promptly
- Guide our in house Graphics Designing team on post and reels to boost presence for increased lead generation
- Follow up on all unconverted leads systematically with structured call cadence
- Attend or debrief after doctor consultations to understand recommended treatment
- Explain treatment plans, material options, timelines, and costs to patients in plain language
- Convert consultations into confirmed bookings — collect advance deposits before the patient leaves
- Achieve and exceed monthly conversion targets; report case acceptance rate weekly
- Manage patient objections on cost, fear, or second opinions — without undermining the doctor's recommendation
- Maintain all patient records, treatment summaries, and payment history in the practice management system
- Coordinate with the clinical team for scheduling, pre-op requirements, and treatment continuity
- Ensure every high-ticket consultation ends with a next step booked and an advance coll