Job Summary:
Key Responsibilities:
- Make outbound calls and handle inbound inquiries related to immigration and visa services
- Explain various visa options (study, work, PR, tourist) as per client eligibility
- Generate and follow up on leads to convert prospects into clients
- Maintain accurate records of calls, inquiries, and client details in CRM systems
- Schedule consultations with counselors or immigration experts
- Address client queries professionally and build strong relationships
- Achieve daily and monthly call and conversion targets
Requirements & Skills:
- Excellent verbal communication skills in English and local languages
- Proven experience as a telecaller, sales executive, or customer support representative (preferred)
- Basic knowledge of immigration or visa processes is an advantage
- Solid convincing, negotiation, and follow-up skills