Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Maintain proper follow-up with customers and clients.
- Achieve daily and monthly performance targets.
- Update customer details and call records in CRM/software systems.
- Provide excellent customer service and maintain customer satisfaction.
- Handle escalations and coordinate with internal teams when required.
Eligibility Criteria
Graduate in any discipline
Good communication skills in English & Hindi
Basic computer knowledge required
Customer handling and problem-solving skills
Comfortable with voice process and calling roles
Sales/customer support experience preferred
Preferred Skills
- Communication Skills
- Customer Service
- Telecalling / Telesales
- Lead Generation
- Negotiation Skills
- Active Listening
- CRM Handling
- Team Coordination
- Time Management
Pay: ₹15,000.00 - ₹21,000.00 per month
Advantages:
- Provident Fund
Work Location: In person
📌 Customer Care Executive (Indore)
🏢 SarvaKisan
📍 Indore
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