Team Leader(Voice Process) (Chennai)

Team Leader(Voice Process) (Chennai)

07 Sep
|
Kelin India Private
|
Chennai

07 Sep

Kelin India Private

Chennai

Voice Process Team Leader manages a team of call center agents, driving performance metrics (KPIs) like Average Handling Time (AHT) and Quality (QA). They are responsible for coaching, motivating staff, resolving escalations, and conducting regular team meetings to ensure excellent customer service and operational efficiency

Job Types: Full time, Fresher

Pay: ₹19,561.34 - ₹50,312.60 per month

Benefits:
- Commuter assistance
- Flexible schedule

Language:
- Tamil (preferred)

Work Location: In person

📌 Team Leader(Voice Process) (Chennai)
🏢 Kelin India Private
📍 Chennai

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