Department: Freight Forwarding / EXIM Operations
Location: Office Based
Reporting To: Operations Manager
Job Summary
Key Responsibilities
- Prepare and check export documents such as Invoice, Packing List, Shipping Bill, HBL/MBL, Certificate of Origin, etc.
- Coordinate with CHA for customs filing and clearance process.
- Handle import documentation including Bill of Entry and Delivery Orders.
- Follow up with shipping lines for booking confirmation and document release.
- Track shipment status and update customers accordingly.
- Support in resolving basic customs or documentation queries.
- Maintain proper records of shipment documents (physical & digital).
- Share shipment details with billing team for invoice processing.
Skills Required:
- Basic knowledge of freight forwarding and EXIM documentation
- Familiarity with ICEGATE and shipping line portals
- Good communication skills
- Attention to detail
Qualification & Experience
- Graduate / Diploma in EXIM, Logistics, or related field
- 2-5 years of experience in freight forwarding / CHA / logistics
Key Performance Indicators (KPIs)
- Timely documentation submission
- Fewer documentation errors
- Smooth coordination with CHA and shipping lines
- On-time shipment support