Front Desk Assistant - Brill Rooms PVT. LTD.

Location: Brill Marina Hotel

Department: Front Office

Job Overview:
Brill Rooms is looking for a friendly and responsible Front Desk Assistant to manage guest check-ins, bookings, and front desk operations while ensuring a smooth and pleasant guest experience.

Key Responsibilities:
Welcome guests and handle check-in/check-out

Handle guest queries, requests, and complaints professionally

Coordinate with housekeeping and maintenance teams

Maintain guest records, billing, and daily reports

Follow hotel SOPs and safety guidelines

Requirements:
12th Pass / Graduate preferred

Good communication skills (English + Hindi+Bengali)

Basic computer knowledge

Customer service or hotel experience is a plus

Polite, well-groomed, and service-oriented

Work Details:
Rotational shifts

6 days a week

Salary: As per industry standards

Job Types: Full time, Permanent, Fresher

Pay: ₹10,000.00 - ₹11,000.00 per month

Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Internet reimbursement
- Paid time off

Work Location: In person

📌 Front Desk Assistant (Kolkata)
🏢 Brill Rooms
📍 Kolkata