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Pay Band: 5
Country/Location: (Advant IT Park) Noida, India
Department: GSS English & Exams (IELTS Operations)
Contract Type: Fixed term contract until 31 March 2027
Closing Date: Wednesday, 25 February 2026 - 23:59 China Time (GMT +8)

Role Purpose & Accountabilities:
The purpose of the role is to deliver high quality and fair delivery of operations that meet the needs of internal and external stakeholders, awarding bodies and test takers.
Operations:
- Arrange certifications/ assessments as required by the process.
- Arrange and ensure training takes place as per schedule and follow up with participants post

training to ensure training effectiveness.
- Managing operational requirements for training.




- Preparing and analysing MIS data reports, management dashboards.
- Effective coordination with Examiners and Global Marking Team.

Leadership skills:
- Managing a team through effective people management and development approach
- Should have a flair for achieving organization goals and driving Continual Improvement projects

Quality Management:
- Carrying out performance measurement, monitoring, and evaluation of entire team to monitor

service quality & improve efficiency.
- Ensure the process meets all contractual process requirements.
- Submit corrective action report against the audit observations.
- Driving continual improvement initiatives in the process.
- Support and drive best practices identified by the organization in the process.

Stakeholder Management/People-Resource Management
- Preparing and directing schedules, monitoring attendance of the team, scheduling breaks and

shifts as necess

📌 Examiner Co-ordinator (Noida)
🏢 British Council
📍 Noida