Looking for a Customer Care Executive to support patients and doctors for a pathology and diagnostics center. The role involves handling inquiries, test bookings, reports coordination, and ensuring a smooth patient experience.

Key Responsibilities:
- Handle patient queries via phone, WhatsApp, and in-person
- Schedule test appointments and home sample collections
- Coordinate with lab and phlebotomy teams for timely services
- Share test report status and resolve basic complaints
- Maintain patient records and billing coordination

Requirements:
- Graduate with relevant customer service experience
- Experience in pathology, diagnostics, or healthcare front desk preferred
- Valuable communication skills and patient-friendly attitude




- Basic computer and billing software knowledge

Industry: Healthcare / Pathology & Diagnostics

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:
- Provident Fund

Application Question(s):
- Do you have prior experience in Customer Care/Customer Assistance ?
- Are you comfortable interacting with patients, doctors, and lab staff daily?
- What are your current salary, expected salary, and notice period?
- are you comfortable for Thane Hiranandani Estate ?

Work Location: In person

📌 Customer Care Associate (Thane)
🏢 Career Strategy Solutions
📍 Thane